How to Deal with Customer Service When You’re Dissatisfied

How to deal with customer service
When dealing with customer service, take a calm and friendly approach

When you’re a shopper, no matter what you’re shopping for, there will be times when you are dissatisfied and will need to know how to deal with customer service. Since I have had many years’ experience in the retail world, from department stores to specialty retail to grocery stores, I frequently am asked what to do when shopping and you’re not satisfied. There are practices that I advise, because remaining calm, honest, and professional will achieve results.Continue reading“How to Deal with Customer Service When You’re Dissatisfied”

Supermarket Savings: Should You Shop the Dollar Stores?

Dollar stores
Do dollar stores really offer a good price?

My mom always told me to steer clear of the dollar stores, and that was back when there weren’t many of them and they were not really a player in the grocery business. Wow, has that changed in the 21st century! In the past several years alone, the number of shoppers in these stores has grown by 500%. Dollar stores have added plenty of food items from milk to eggs, cereals to brand-named package goods, and the chains have grown to be household names in every neighborhood.

More shoppers mean manufacturers are now selling directly to dollar stores, including companies like General Mills and trendy start-up companies like Hampton Creek. They’re even becoming suppliers to the stores’ own “private label” (store brand) products.Continue reading“Supermarket Savings: Should You Shop the Dollar Stores?”

Supermarket Savings: Flowers that Don’t Look Cheap

Tulips
Finding the best bargains on supermarket flowers

When you think of flowers–bouquets, table arrangements, potted plants, or even corsages–most people tend to think of a florist before their local supermarket or grocery store. But not only is the supermarket convenient, it can be a great place to score cheap flowers. So with a little advice from my mother-in-law, a former floral department manager in one of our local supermarket chains, here’s what to look for:

If you want your bouquet to make a good impression, select one or two bouquets (or even three, especially if there’s a discount) and ask the floral manager what they can do to spruce it up at no extra charge. At most chain stores, the manager will gladly add some greens and baby’s breath (those tiny white flowers), arrange the flowers in a pleasing way, wrap it up in pretty curled ribbon, add a packet of preservative plant food and sometimes even offer you one of those little floral greeting cards to go with it. It never hurts to ask.

Continue reading“Supermarket Savings: Flowers that Don’t Look Cheap”